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  • To begin
    • 📝Introduction
    • 🗝️Key concepts
    • 👋Join a Spot
    • 🎯Create a Spot
  • Content of a Spot
    • 🏠Home page
    • ▶️Lives
      • ➕Create a live
      • ➕Create a replay
      • 👣Accessing the live's settings
      • ⚙️General settings
      • 🔓Privacy
      • 🎥Video Settings
      • ⚙️Live room settings
      • 💌Invitations & participants
      • 👥Manage guest groups
      • 🎙️Speakers
      • 📩Notifications
      • 🏷️Tags on lives
      • ✔️Register to a live
      • 📋Before starting a live
      • ⏸️Start a live
      • ⏯️Ending a live
      • 📊Live performance metrics
    • 🎓Courses
      • 📂Module
      • ➕Create a course
      • 👣Configuring steps
      • ⁉️Quiz
      • 🛣️Access course parameters
      • ⚙️General settings
      • 💌Invitations & participants
      • 👥Manage guest groups
      • 📩Notifications
      • ✏️Draft mode
      • 📋Take a course
    • 💬Discussions
      • 🔉Creating a channel
      • ⚙️Channel settings
      • ➕Adding and removing members of a channel
      • 🧰Forum
      • 👉Topics in Forums
      • ➕Adding and removing members of a secret forum
      • ⬆️Voting, sorting and searching in Topics
      • 📌Sharing, pinning and marking topic as closed
      • ⬇️Voting, sorting and pinning replies to a Topic
      • 🔔Forum notifications
      • 🖍️Writing a message
      • 👋Mentioning a member
      • ❌Editing or deleting a message
      • 🗣️Replying to a message
      • ❤️Reacting to a message
    • 📚Collections
      • 🆕Manage a collection
      • 🔐Managing members/groups of a private collection
      • 📃Create and delete a page
      • 🔗Add & remove a link
      • ✏️Draft mode
      • 🏷️Tags on documents
    • 👥Members directory
      • 📰Public profile of a member
      • 🤸‍♂️Members' activities
      • 🏷️Tags on members
    • 🗣️Direct messages
    • 🔍Search in Spot
  • Managing a Spot
    • ⚙️Accessing the settings
    • 📊Dashboard
      • 📈Overview
      • 🤿Activities
      • ▶️Lives
    • 👥Audience
      • 👥Members
        • 🎭Member's role
        • 🎓Member's status
        • 📩Invite new members
        • 🗃️Import members
        • 👀Track Registration Sources
        • 💬Bulk Message
        • 🌠Last activity date
        • 👾Custom properties
      • 🧑‍🤝‍🧑Groups
        • ✍️Static Group
        • 🤖Smart Group
      • 👤User rights
        • ⚙️Manage roles
        • 🧢Assign roles to members
        • 🤝Permissions
    • 🏷️Tags
    • 👀Moderation
    • ⚙️General settings
    • 🎨Customization
      • ✨Theme
      • 🏗️Modular Spot
      • 🧑‍💻Scripts
    • 📨Email notifications
    • ❓Registration form
    • 🔗Integrations
      • 🪝Webhooks
      • 🤖API Access
        • 🧑‍🏫REST API
        • 🔦Configuration
        • 🗃️Endpoints - Spot Members
        • 🗃️Endpoints - Lives
        • 🗃️Endpoints - Courses
        • 🗃️Endpoints - Channels
        • 🗃️Endpoints - Forums
        • 🗃️Endpoints - Topics
        • 🗃️Endpoints - Groups
        • 🗃️Endpoints - Tags
        • 🗃️Endpoints - Custom properties
        • 🗃️Endpoints - Search
        • 🗃️Endpoints - Notifications
    • 🧡HubSpot integration
    • 🔑Single Sign-On
    • 🧩Embed
    • 💁‍♂️Widget
      • 📚List of contents
      • 🎓Course
      • 📃Document
      • Page
      • 🧑‍🏫Implementation
  • User Settings
    • 🔔Notification management
      • 💌Email Digest
    • 👤Manage my profiles
    • 🙌Belonging to several Spots
    • 🔔Notification Center
  • Guides
    • 🧐Access MeltingSpot
    • ⏹️Add MeltingSpot to your phone/computer home screen
    • 🔥Create a HubSpot contact for each new Spot registration
    • ✨Notify the start of a live on Slack
    • 📅Send a google calendar invitation to new live participants
    • 🗒️Add new members of your Spot to a Google Sheet
    • ❔How to use the webhook Registration form answered
    • 🔗Embed a Google Form in a page of your Spot
    • 🐞Troubleshooting lives
    • 🐝Accessing your billing space
    • ❓FAQ
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Sur cette page
  • Report a message
  • Reporting management
  • Warn a member

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  1. Managing a Spot

Moderation

PrécédentTagsSuivantGeneral settings

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This feature allows you to delegate moderation within your Spot!

Report a message

Spot members and admins can report :

  • a message in a live discussion

  • a message in a channel

  • a message in a topic

  • a message in a live

  • a topic

To do this, click on the Report button in the top right-hand corner of the message or topic. A side panel opens, where you can enter :

  • A reason from a list of possible reasons: Offensive speech or discrimination, Inappropriate content, Harassment, Disinformation, Spam or Other (to be specified in the comments section).

  • A comment to provide further clarification if necessary.

  • If you're admin, you can also delete the message directly using the switch at the bottom of the side panel.

  • The same message or topic can be reported several times by different members.

  • I cannot report one of my own posts or topics.

When a member reports a message or topic :

  • On the message or topic, a message informs admins and the reporting member of the status of the post.

  • For each message or topic reported, the Spot admins receive an in-app notification and an email.

Reporting management

Once a message or topic has been flagged, the admins must validate or reject the flag. To do this, from the Moderation page in the Manage my Spot menu, a table lists all the alerts on the Spot.

  • If you select one or more lines, a Warn author(s) button appears. This allows you to warn the authors of the selected messages. All selected reports will automatically be approved.

To view the details of the alert, click on it: a drawer will open! Use the buttons at the bottom to approve or reject the alert.

  • If you click on Decline report, a confirmation modal will allow you to validate your choice. From this modal, you can also delete the message.

Warn a member

When you send a warning to a member

  • On his drawer profile, the number of warnings will be updated.

If you click on Approve report, a confirmation modal will appear, allowing you to confirm your choice. From this modal, you can also delete the message and/or warn the message's author. The author of the last alert receives an in-app notification, and the author of the message an e-mail.

He'll receive an email notification and an in-app notification.

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