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  • To begin
    • 📝Introduction
    • 🗝️Key concepts
    • 👋Join a Spot
    • 🎯Create a Spot
  • Content of a Spot
    • 🏠Home page
    • ▶️Lives
      • ➕Create a live
      • ➕Create a replay
      • 👣Accessing the live's settings
      • ⚙️General settings
      • 🔓Privacy
      • 🎥Video Settings
      • ⚙️Live room settings
      • 💌Invitations & participants
      • 👥Manage guest groups
      • 🎙️Speakers
      • 📩Notifications
      • 🏷️Tags on lives
      • ✔️Register to a live
      • 📋Before starting a live
      • ⏸️Start a live
      • ⏯️Ending a live
      • 📊Live performance metrics
    • 🎓Courses
      • 📂Module
      • ➕Create a course
      • 👣Configuring steps
      • ⁉️Quiz
      • 🛣️Access course parameters
      • ⚙️General settings
      • 💌Invitations & participants
      • 👥Manage guest groups
      • 📩Notifications
      • ✏️Draft mode
      • 📋Take a course
    • 💬Discussions
      • 🔉Creating a channel
      • ⚙️Channel settings
      • ➕Adding and removing members of a channel
      • 🧰Forum
      • 👉Topics in Forums
      • ➕Adding and removing members of a secret forum
      • ⬆️Voting, sorting and searching in Topics
      • 📌Sharing, pinning and marking topic as closed
      • ⬇️Voting, sorting and pinning replies to a Topic
      • 🔔Forum notifications
      • 🖍️Writing a message
      • 👋Mentioning a member
      • ❌Editing or deleting a message
      • 🗣️Replying to a message
      • ❤️Reacting to a message
    • 📚Collections
      • 🆕Manage a collection
      • 🔐Managing members/groups of a private collection
      • 📃Create and delete a page
      • 🔗Add & remove a link
      • ✏️Draft mode
      • 🏷️Tags on documents
    • 👥Members directory
      • 📰Public profile of a member
      • 🤸‍♂️Members' activities
      • 🏷️Tags on members
    • 🗣️Direct messages
    • 🔍Search in Spot
  • Managing a Spot
    • ⚙️Accessing the settings
    • 📊Dashboard
      • 📈Overview
      • 🤿Activities
      • ▶️Lives
    • 👥Audience
      • 👥Members
        • 🎭Member's role
        • 🎓Member's status
        • 📩Invite new members
        • 🗃️Import members
        • 👀Track Registration Sources
        • 💬Bulk Message
        • 🌠Last activity date
        • 👾Custom properties
      • 🧑‍🤝‍🧑Groups
        • ✍️Static Group
        • 🤖Smart Group
      • 👤User rights
        • ⚙️Manage roles
        • 🧢Assign roles to members
        • 🤝Permissions
    • 🏷️Tags
    • 👀Moderation
    • ⚙️General settings
    • 🎨Customization
      • ✨Theme
      • 🏗️Modular Spot
      • 🧑‍💻Scripts
    • 📨Email notifications
    • ❓Registration form
    • 🔗Integrations
      • 🪝Webhooks
      • 🤖API Access
        • 🧑‍🏫REST API
        • 🔦Configuration
        • 🗃️Endpoints - Spot Members
        • 🗃️Endpoints - Lives
        • 🗃️Endpoints - Courses
        • 🗃️Endpoints - Channels
        • 🗃️Endpoints - Forums
        • 🗃️Endpoints - Topics
        • 🗃️Endpoints - Groups
        • 🗃️Endpoints - Tags
        • 🗃️Endpoints - Custom properties
        • 🗃️Endpoints - Search
        • 🗃️Endpoints - Notifications
    • 🧡HubSpot integration
    • 🔑Single Sign-On
    • 🧩Embed
    • 💁‍♂️Widget
      • 📚List of contents
      • 🎓Course
      • 📃Document
      • Page
      • 🧑‍🏫Implementation
  • User Settings
    • 🔔Notification management
      • 💌Email Digest
    • 👤Manage my profiles
    • 🙌Belonging to several Spots
    • 🔔Notification Center
  • Guides
    • 🧐Access MeltingSpot
    • ⏹️Add MeltingSpot to your phone/computer home screen
    • 🔥Create a HubSpot contact for each new Spot registration
    • ✨Notify the start of a live on Slack
    • 📅Send a google calendar invitation to new live participants
    • 🗒️Add new members of your Spot to a Google Sheet
    • ❔How to use the webhook Registration form answered
    • 🔗Embed a Google Form in a page of your Spot
    • 🐞Troubleshooting lives
    • 🐝Accessing your billing space
    • ❓FAQ
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Sur cette page
  • Accessing general metrics
  • The different metrics
  • View Count
  • On YouTube or Vimeo lives
  • On live shows with the MeltingSpot studio
  • Activities Dashboard
  • Activities list

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  1. Content of a Spot
  2. Lives

Live performance metrics

Your General and activities dashboards will allow you to analyse the activity generated by your lives and replays.

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Accessing general metrics

You can access the metrics of a live event from the live room or from the Spot dashboard.

The different metrics

Metrics
Explanation

Live date

The date of the live event planned by the live event organiser.

Status

The status of the live :

- Upcoming: The live event has not yet taken place.

- In progress: The live is in progress.

- Ended: The live event is completed.

Solution

The chosen solution for live: "Built-in studio", "No video", "Youtube" or "Vimeo".

Type

The type of live :

- "Workshop": The live is a Built-in studio of type Workshop.

- "Conference": The live is either a Built-in studio of type Conference or a Youtube live or a Vimeo live.

- The field is empty: The live is a "No video" type live.

Recording

This column indicates whether the live is recorded or not. If it is not a "Built-in" live, the field is empty.

Replay

This column indicates whether the replay is displayed or not. If it is not a "Built-in" live, the field is empty.

Invitations

Number of invitations sent.

Registrants

Number of registered participants to the live.

Attendees

Number of people who have seen the live or replay.

No show

Number of people who registered for the live event but did not watch the live or replay. It is calculated as the difference between the number of registrants and the number of attendees. If the difference is 0 then it displays 0.

Attendance rate

Percentage of attendees in relation to those registered.

Average watch time

Average viewing time. It takes into account the viewing time of both live and replay. It is calculated as the sum of the viewing times divided by the number of Attendees. If the average time is 0 then it displays 0.

Replay viewers

Number of people who have seen the replay. If no one has seen it then it displays 0.

The metrics data is not real-time. It is updated approximately every 20 minutes.

View Count

On YouTube or Vimeo lives

As soon as a user watches a video for 60 seconds, one minute of view is counted, whether the live stream is in progress or in replay.

If the user pauses the video, then the views are not counted.

On live shows with the MeltingSpot studio

In the studio, if a user spends 60 seconds in the studio, then one minute of views is counted, whether the live show is started or not.

Outside the studio, if a user watches the broadcast for 60 seconds, then one minute of view is counted, whether the live show is in progress or replayed.

Activities Dashboard

Access the entire record of Live activities from the Live Room or from the Lives Dashboard:

  • From the LiveRoom, go to Dashboard, then to the Activities tab on the right of the Participants tab.

  • From your Lives Dashboard in your Spot management, click on a live to open the activity record.

The complete log of Live Activities is displayed!

The activity history appears in anti-chronological order and actions are grouped by day. You can filter the list with specific activities. However, the list cannot be filtered by date.

As activities have only been tracked since July 12, 2023, earlier activities do not appear in the list.

Members in the activity list are clickable: click on a member's name to be redirected to his profile 😉.

Activities list

Attended a live

A member subscribes to a live.

Registered for a live

A member opens the page of a live event that is live.

Watched a replay

A member opens the page of a live show that is in the past and offers a replay.

Sent a message in a liveroom discussion

A member sends a message in a liveroom discussion.

Reacted to a message from a liveroom discussion

A member reacts to a message in a live discussion.

If you want to see the entire log of your members' activities on your Spot, go to the Activities Dashboard :

▶️
📊
🤿Activities
Dashboard access from a Live Room
Dashboard quick access via “Manage Spot” button
Dashboard quick access via “Manage Spot” button
Activities dashboard in a liveroom
Activities log from the dashboard section