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  • To begin
    • πŸ“Introduction
    • πŸ—οΈKey concepts
    • πŸ‘‹Join a Spot
    • 🎯Create a Spot
  • Content of a Spot
    • 🏠Home page
    • ▢️Lives
      • βž•Create a live
      • βž•Create a replay
      • πŸ‘£Accessing the live's settings
      • βš™οΈGeneral settings
      • πŸ”“Privacy
      • πŸŽ₯Video Settings
      • βš™οΈLive room settings
      • πŸ’ŒInvitations & participants
      • πŸ‘₯Manage guest groups
      • πŸŽ™οΈSpeakers
      • πŸ“©Notifications
      • 🏷️Tags on lives
      • βœ”οΈRegister to a live
      • πŸ“‹Before starting a live
      • ⏸️Start a live
      • ⏯️Ending a live
      • πŸ“ŠLive performance metrics
    • πŸŽ“Courses
      • πŸ“‚Module
      • βž•Create a course
      • πŸ‘£Configuring steps
      • ⁉️Quiz
      • πŸ›£οΈAccess course parameters
      • βš™οΈGeneral settings
      • πŸ’ŒInvitations & participants
      • πŸ‘₯Manage guest groups
      • πŸ“©Notifications
      • ✏️Draft mode
      • πŸ“‹Take a course
    • πŸ’¬Discussions
      • πŸ”‰Creating a channel
      • βš™οΈChannel settings
      • βž•Adding and removing members of a channel
      • 🧰Forum
      • πŸ‘‰Topics in Forums
      • βž•Adding and removing members of a secret forum
      • ⬆️Voting, sorting and searching in Topics
      • πŸ“ŒSharing, pinning and marking topic as closed
      • ⬇️Voting, sorting and pinning replies to a Topic
      • πŸ””Forum notifications
      • πŸ–οΈWriting a message
      • πŸ‘‹Mentioning a member
      • ❌Editing or deleting a message
      • πŸ—£οΈReplying to a message
      • ❀️Reacting to a message
    • πŸ“šCollections
      • πŸ†•Manage a collection
      • πŸ”Managing members/groups of a private collection
      • πŸ“ƒCreate and delete a page
      • πŸ”—Add & remove a link
      • ✏️Draft mode
      • 🏷️Tags on documents
    • πŸ‘₯Members directory
      • πŸ“°Public profile of a member
      • πŸ€Έβ€β™‚οΈMembers' activities
      • 🏷️Tags on members
    • πŸ—£οΈDirect messages
    • πŸ”Search in Spot
  • Managing a Spot
    • βš™οΈAccessing the settings
    • πŸ“ŠDashboard
      • πŸ“ˆOverview
      • 🀿Activities
      • ▢️Lives
    • πŸ‘₯Audience
      • πŸ‘₯Members
        • 🎭Member's role
        • πŸŽ“Member's status
        • πŸ“©Invite new members
        • πŸ—ƒοΈImport members
        • πŸ‘€Track Registration Sources
        • πŸ’¬Bulk Message
        • 🌠Last activity date
        • πŸ‘ΎCustom properties
      • πŸ§‘β€πŸ€β€πŸ§‘Groups
        • ✍️Static Group
        • πŸ€–Smart Group
      • πŸ‘€User rights
        • βš™οΈManage roles
        • 🧒Assign roles to members
        • 🀝Permissions
    • 🏷️Tags
    • πŸ‘€Moderation
    • βš™οΈGeneral settings
    • 🎨Customization
      • ✨Theme
      • πŸ—οΈModular Spot
      • πŸ§‘β€πŸ’»Scripts
    • πŸ“¨Email notifications
    • ❓Registration form
    • πŸ”—Integrations
      • πŸͺWebhooks
      • πŸ€–API Access
        • πŸ§‘β€πŸ«REST API
        • πŸ”¦Configuration
        • πŸ—ƒοΈEndpoints - Spot Members
        • πŸ—ƒοΈEndpoints - Lives
        • πŸ—ƒοΈEndpoints - Courses
        • πŸ—ƒοΈEndpoints - Channels
        • πŸ—ƒοΈEndpoints - Forums
        • πŸ—ƒοΈEndpoints - Topics
        • πŸ—ƒοΈEndpoints - Groups
        • πŸ—ƒοΈEndpoints - Tags
        • πŸ—ƒοΈEndpoints - Custom properties
        • πŸ—ƒοΈEndpoints - Search
        • πŸ—ƒοΈEndpoints - Notifications
    • 🧑HubSpot integration
    • πŸ”‘Single Sign-On
    • 🧩Embed
    • πŸ’β€β™‚οΈWidget
      • πŸ“šList of contents
      • πŸŽ“Course
      • πŸ“ƒDocument
      • Page
      • πŸ§‘β€πŸ«Implementation
  • User Settings
    • πŸ””Notification management
      • πŸ’ŒEmail Digest
    • πŸ‘€Manage my profiles
    • πŸ™ŒBelonging to several Spots
    • πŸ””Notification Center
  • Guides
    • 🧐Access MeltingSpot
    • ⏹️Add MeltingSpot to your phone/computer home screen
    • πŸ”₯Create a HubSpot contact for each new Spot registration
    • ✨Notify the start of a live on Slack
    • πŸ“…Send a google calendar invitation to new live participants
    • πŸ—’οΈAdd new members of your Spot to a Google Sheet
    • ❔How to use the webhook Registration form answered
    • πŸ”—Embed a Google Form in a page of your Spot
    • 🐞Troubleshooting lives
    • 🐝Accessing your billing space
    • ❓FAQ
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Sur cette page
  • From your account, you can:
  • Accessing your portal
  • Adding add-ons to your subscription

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  1. Guides

Accessing your billing space

Bzzz bzzz bzzzz... On your way to your Chargebee account!

PrΓ©cΓ©dentTroubleshooting livesSuivantFAQ

Dernière mise à jour il y a 3 mois

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From your account, you can:

  • Check your subscription status

  • Download your invoices

  • Edit your subscription (under MeltingSpot's control)

  • Add options to your subscription

Accessing your portal

  • You can access it from the URL

  • Log in with the email you used when you first subscribed to MeltingSpot and confirm access with the code sent by e-mail

Adding add-ons to your subscription

You can add options from your account, such as support slots with one of our community building experts.

  1. Select your subscription

  2. Click on Edit subscription

  3. Click on Add Addons

  4. Select 'Community Expert Support'

  5. Choose the number of hours of support you want

Click on Update subscription. Well done

🐝
πŸŽ‰
meltingspot.chargebeeportal.com
Accessing your Chargebee account