FAQ
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Step 1 - Cancel the invitations
1.1. Go to "Manage my Spot" > "Audience."
1.2. Add the filter: "Spot status" - "equals" - "invited"
1.3. Export the list of invited members (important!).
1.4. Select all members (at the bottom of the list, show the maximum number of rows to select all).
1.5. Click on "Action" > "Cancel invitations."
All emails will be removed from your audience and will not be recoverable. Hence the importance of step 1.3.
Step 2 - Invite the members
2.1. Return to "Manage my Spot" > "Audience."
2.2 Click on “Invite to Spot”
2.3 Copy and paste the emails from the list of invited members (step 1.3).
2.4 Click on "Invite."
If you've left a Spot by mistake, all is not lost! Your admin won't be able to invite you back, but you will be able to join the Spot again! To do this, you'll need the link to the Spot (either you know it by heart , or you can ask the admin to send it to you). Once you're on the Spot :
Click on Join the Spot
Complete the registration form
You'll be taken to an account creation window. Click on I already have an account
Use your usual login details to connect
You're back on the Spot!
In webhooks, the dates provided are in UNIX TimeStamp format. Depending on the action you want to take, the tool (Slack, for example) you're going to use may not necessarily understand this format. In this case, you can add a step in your Zap or Make to convert the data to a readable format.
Let's take Zapier as an example:
Before your Action, add a formatting step. To do this:
Click on the plus + icon to add a step to your Zap.
Select Format.
Click on the Event drop-down menu and select Date/Time.
Click on Continue.
In the Action section, click on the Transform drop-down menu and select Format.
In the Values section, click on the Input field and enter the data to be transformed (here Occured At).
Then select the format you wish to obtain.
Click on Continue.
Run a test by clicking on Test action. You can select a field from a previous step or enter a value.
If the test is successful, you'll see the results of your Date/Time data conversion. Once you've set up the conversion, you can use the results in other Zap actions.
If you wish to modify a live replay :
Replace the replay source with a vimeo or youtube link
Download the MP4,
Replace the replay source with a vimeo or youtube link
Upload it to your unlisted YouTube (or vimeo) channel,
Cut out unwanted passages and publish
Retrieve the link to the Youtube or Vimeo video
Replace it in the replay source in the video settings
To download the replay of a live session, go to your live settings (by clicking on the Settings button in the bottom right-hand corner of your live room):
Click on Video settings
Click on the Download replay button
The MP4 file opens
To download, click on the "..." at bottom right
Then click on Download
Warning : Please note that you must have checked the "Record live" box! Otherwise the file will not be generated.
