🪝Webhooks

Create bridges between MeltingSpot events and your external tools.

Webhooks allow you to integrate your Spot with your external tools (CRM, Slack, calendar...). With this feature, you can set up many automation scenarios like sending a Slack notification when a live starts, adding new members' information to a Google sheet, sending forum topics to your support desk, etc.

Add a Webhook

Click on Manage my Spot
Go to the Webhooks page in your Spot settings
Click on Add
Choose the event and add the URL of your choice
Click on Add
To test your Webhook, click on the Test button
You can edit and delete your Webhooks by clicking on them

The triggers we provide

We provide the following triggers:

Member created: when a member registers or when you invite a member to your Spot.
Member updated: when the status of a member on your Spot is updated.
Live Participant Created: When a participant signs up or is invited to your Live.
Updated Live Participant: When a Live participant's status is updated.
Updated Live: When the status of a Live updates, i.e. when a Live starts or stops.
Registration form answers: when a member answers the registration form. Please note! This webhook works in a slightly different way: to use it, go here!
Updated document: When the status of a document is updated, i.e. when it is published or set to draft.
Topic created in a forum: when a topic is posted in a forum.
Course participant created: when a participant is invited to a course or enrols himself (if the course is a public one)
Course participant status updated: when the status of a course participant is updated, i.e when someone starts or completes a course.

You can find the details of the JSON we send for these 5 triggers :

Please note that the dates provided in the webhooks are in UNIX TimeStamp format. This format is not supported by all applications. If you'd like to change the date format, take a look here!

Examples of Webhook usage

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