📩SMTP

When sending emails through MeltingSpot, notifications are sent via MeltingSpot's default SMTP protocol. You can customize your SMTP settings to send emails from your own domain! To do this, go to the Email Notifications page and click on the SMTP Settings tab. From this page, you will be able to configure your SMTP server.

SMTP Server Configuration

To configure your SMTP server, click on Customize your SMTP settings, and a form will appear:

• SMTP Server Address: the address of your server.

• Username: the username to log in to your server.

• Password: the password to connect to your server.

• Encryption Type and Port Number:

  • Encryption type: SSL or TLS

  • Port number

• Default Sender Name: this allows you to select the name and email address of the person who will send the emails, from among the admins.

A Test button allows you to send a test email using your SMTP server. You should receive this email within a few minutes.

Once your configuration is working, you can click the Save button to save your SMTP settings.

After configuring your SMTP, a Use default email service button allows you to switch back to using MeltingSpot's email service for your notifications.

In Case of an Error

Once your server is configured, if an error occurs when sending an email:

• The notification system will switch back to MeltingSpot's email service.

• Notifications (within the Spot and by email) will be sent to all admins of the Spot.

• The configuration status will change to Error.

In case of an error, we recommend checking your configuration settings, especially your login credentials.