# SMTP

When sending emails through MeltingSpot, notifications are sent via MeltingSpot's default SMTP protocol. You can customize your SMTP settings to send emails from your own domain! To do this, go to the `Email Notifications` page and click on the `SMTP Settings` tab. From this page, you will be able to configure your SMTP server.

## **SMTP Server Configuration**

To configure your SMTP server, click on `Customize your SMTP settings`, and a form will appear:

* `SMTP Server Address`: the address of your server.
* `Username`: the username to log in to your server.
* `Password`: the password to connect to your server.
* `Encryption Type and Port Number`:
  * Encryption type: SSL or TLS
  * Port number
* `Default Sender Name`: this allows you to select the name and email address of the person who will send the emails, from among the admins.

A `Test` button allows you to send a test email using your SMTP server. You should receive this email within a few minutes.

Once your configuration is working, you can click the `Save` button to save your SMTP settings.

<figure><img src="/files/A56iKvNDC6R2UCtUNR6J" alt=""><figcaption></figcaption></figure>

After configuring your SMTP, a `Use default email service` button allows you to switch back to using MeltingSpot's email service for your notifications.

## **In Case of an Error**

Once your server is configured, if an error occurs when sending an email:

* The notification system will switch back to MeltingSpot's email service.
* Notifications (within the Spot and by email) will be sent to all admins of the Spot.
* The configuration status will change to `Error`.

<figure><img src="/files/uacPoxD8rRLDRr4HaCrt" alt=""><figcaption></figcaption></figure>

In case of an error, we recommend checking your configuration settings, especially your login credentials.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.meltingspot.io/english/manage-spot/email-notifications/smtp.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.