📊Live performance metrics

Your General and activities dashboards will allow you to analyse the activity generated by your lives and replays.

Accessing general metrics

You can access the metrics of a live event from the live room or from the Spot dashboard.

Dashboard access from a Live Room

Dashboard quick access via “Manage Spot” button

The different metrics

Metrics	Explanation
Live date	The date of the live event planned by the live event organiser.
Status	The status of the live : - Upcoming: The live event has not yet taken place. - In progress: The live is in progress. - Ended: The live event is completed.
Solution	The chosen solution for live: "Built-in studio", "No video", "Youtube" or "Vimeo".
Type	The type of live : - "Workshop": The live is a Built-in studio of type Workshop. - "Conference": The live is either a Built-in studio of type Conference or a Youtube live or a Vimeo live. - The field is empty: The live is a "No video" type live.
Recording	This column indicates whether the live is recorded or not. If it is not a "Built-in" live, the field is empty.
Replay	This column indicates whether the replay is displayed or not. If it is not a "Built-in" live, the field is empty.
Invitations	Number of invitations sent.
Registrants	Number of registered participants to the live.
Attendees	Number of people who have seen the live or replay.
No show	Number of people who registered for the live event but did not watch the live or replay. It is calculated as the difference between the number of registrants and the number of attendees. If the difference is 0 then it displays 0.
Attendance rate	Percentage of attendees in relation to those registered.
Average watch time	Average viewing time. It takes into account the viewing time of both live and replay. It is calculated as the sum of the viewing times divided by the number of Attendees. If the average time is 0 then it displays 0.
Replay viewers	Number of people who have seen the replay. If no one has seen it then it displays 0.

The metrics data is not real-time. It is updated approximately every 20 minutes.

View Count

On YouTube or Vimeo lives

As soon as a user watches a video for 60 seconds, one minute of view is counted, whether the live stream is in progress or in replay.

If the user pauses the video, then the views are not counted.

On live shows with the MeltingSpot studio

In the studio, if a user spends 60 seconds in the studio, then one minute of views is counted, whether the live show is started or not.

Outside the studio, if a user watches the broadcast for 60 seconds, then one minute of view is counted, whether the live show is in progress or replayed.

Activities Dashboard

Access the entire record of Live activities from the Live Room or from the Lives Dashboard:

• From the LiveRoom, go to Dashboard, then to the Activities tab on the right of the Participants tab.

• From your Lives Dashboard in your Spot management, click on a live to open the activity record.

The complete log of Live Activities is displayed!

The activity history appears in anti-chronological order and actions are grouped by day. You can filter the list with specific activities. However, the list cannot be filtered by date.

As activities have only been tracked since July 12, 2023, earlier activities do not appear in the list.

Members in the activity list are clickable: click on a member's name to be redirected to his profile 😉.

Activities list

Attended a live	A member subscribes to a live.
Registered for a live	A member opens the page of a live event that is live.
Watched a replay	A member opens the page of a live show that is in the past and offers a replay.
Sent a message in a liveroom discussion	A member sends a message in a liveroom discussion.
Reacted to a message from a liveroom discussion	A member reacts to a message in a live discussion.

If you want to see the entire log of your members' activities on your Spot, go to the Activities Dashboard :

🤿Activities