# Helpdesk

## Français

- [Introduction](https://help.meltingspot.io/get-started/introduction.md): Vous avez dit MeltingSpot ?
- [Concepts clés](https://help.meltingspot.io/get-started/key-concepts.md)
- [Rejoindre un Spot](https://help.meltingspot.io/get-started/join-a-spot.md): ...si simple que ce guide ne sert en réalité à rien !
- [Créer un Spot](https://help.meltingspot.io/get-started/create-spot.md): 2 minutes, montre en main !
- [Page d'accueil](https://help.meltingspot.io/spot-content/home-page.md): La page d'accueil est la page de présentation de votre Spot. Editez-la régulièrement pour partager les actualités de votre Spot !
- [Parcours d'apprentissage](https://help.meltingspot.io/spot-content/parcours-dapprentissage.md)
- [Liste des parcours d'apprentissage](https://help.meltingspot.io/spot-content/parcours-dapprentissage/liste-des-parcours-dapprentissage.md)
- [Créer un parcours d'apprentissage](https://help.meltingspot.io/spot-content/parcours-dapprentissage/creer-un-parcours-dapprentissage.md)
- [Accéder aux paramètres du parcours](https://help.meltingspot.io/spot-content/parcours-dapprentissage/acceder-aux-parametres-du-parcours.md)
- [Paramètres généraux du parcours](https://help.meltingspot.io/spot-content/parcours-dapprentissage/acceder-aux-parametres-du-parcours/parametres-generaux-du-parcours.md)
- [Gestion des contenus du parcours](https://help.meltingspot.io/spot-content/parcours-dapprentissage/acceder-aux-parametres-du-parcours/gestion-des-contenus-du-parcours.md)
- [Invitations & participants](https://help.meltingspot.io/spot-content/parcours-dapprentissage/acceder-aux-parametres-du-parcours/invitations-and-participants.md)
- [Gestion des groupes invités](https://help.meltingspot.io/spot-content/parcours-dapprentissage/acceder-aux-parametres-du-parcours/gestion-des-groupes-invites.md)
- [Notifications](https://help.meltingspot.io/spot-content/parcours-dapprentissage/acceder-aux-parametres-du-parcours/notifications.md)
- [Suivre un parcours d'apprentissage](https://help.meltingspot.io/spot-content/parcours-dapprentissage/suivre-un-parcours-dapprentissage.md)
- [Lives](https://help.meltingspot.io/spot-content/lives.md)
- [Créer un live](https://help.meltingspot.io/spot-content/lives/create-a-live.md): Live tourné dans le studio MeltingSpot, sur Youtube, Vimeo, ou événement physique, on vous laisse le choix !
- [Créer un replay](https://help.meltingspot.io/spot-content/lives/create-a-live-1.md)
- [Accéder aux paramètres d'un live](https://help.meltingspot.io/spot-content/lives/access-to-live-settings.md): Une fois votre live créé, adaptez ses paramètres au type d'événement souhaité.
- [Paramètres généraux](https://help.meltingspot.io/spot-content/lives/live-settings.md): Editez les informations générales relatives au live.
- [Confidentialité](https://help.meltingspot.io/spot-content/lives/live-privacy.md): Définissez les membres de votre spot qui pourront s'inscrire ou être invités au live.
- [Paramètres vidéo](https://help.meltingspot.io/spot-content/lives/video-settings.md): Choisissez là où sera hébergé votre événement : digital ou physique, on vous laisse le choix !
- [Paramètres de la liveroom](https://help.meltingspot.io/spot-content/lives/room-settings.md): Envie de favoriser l'échange entre participants ? Permettez leur de voir les inscrits, et de discuter pendant l'événement.
- [Invitations & participants](https://help.meltingspot.io/spot-content/lives/invitations-and-participants.md): Même si vous n'organisez pas de mariage, il serait dommage d'oublier d'envoyer des cartons d'invitation !
- [Gérer les groupes invités](https://help.meltingspot.io/spot-content/lives/invite-groups.md): Comment ça, oncle Bob a refusé de venir ? Vérifiez le statut des invitations du groupe 'Famille' depuis les paramètres.
- [Speakers](https://help.meltingspot.io/spot-content/lives/speakers.md): On ne dispose pas de bâton de parole, mais vous pouvez quand même choisir qui s'exprimera pendant le live.
- [Notifications](https://help.meltingspot.io/spot-content/lives/notifications.md)
- [Tags sur les lives](https://help.meltingspot.io/spot-content/lives/tags-on-live.md): Taguer un live, c'est un peu comme faire son lit le matin : votre studio paraîtra accueillant et rangé.
- [S'inscrire à un live](https://help.meltingspot.io/spot-content/lives/sinscrire-a-un-live.md)
- [Avant de démarrer un live](https://help.meltingspot.io/spot-content/lives/before-starting-a-live.md)
- [Démarrer un live](https://help.meltingspot.io/spot-content/lives/start-live.md): Silence, ça tourne !
- [Terminer un live](https://help.meltingspot.io/spot-content/lives/end-live.md)
- [Métriques d'un live](https://help.meltingspot.io/spot-content/lives/metrics.md): Les dashboards d'un live vous permettront d'analyser l'activité générée par vos lives et replays.
- [Cours](https://help.meltingspot.io/spot-content/cours.md): Nostalgique du lycée ? Cette fonctionnalité devrait vous plaire !
- [Modules](https://help.meltingspot.io/spot-content/cours/modules.md)
- [Créer un cours](https://help.meltingspot.io/spot-content/cours/creer-un-cours.md): Il est l'heure de créer votre premier parcours de formation 🙈
- [Configurer des étapes](https://help.meltingspot.io/spot-content/cours/configurer-des-etapes.md)
- [Quiz](https://help.meltingspot.io/spot-content/cours/quiz.md)
- [Accéder aux paramètres d'un cours](https://help.meltingspot.io/spot-content/cours/acceder-aux-parametres-dun-cours.md)
- [Paramètres généraux](https://help.meltingspot.io/spot-content/cours/parametres-generaux.md)
- [Invitations & participants](https://help.meltingspot.io/spot-content/cours/invitations-and-participants.md)
- [Gérer les groupes invités](https://help.meltingspot.io/spot-content/cours/gerer-les-groupes-invites.md)
- [Notifications](https://help.meltingspot.io/spot-content/cours/notifications.md)
- [Le mode brouillon](https://help.meltingspot.io/spot-content/cours/le-mode-brouillon.md)
- [Suivre un cours](https://help.meltingspot.io/spot-content/cours/suivre-un-cours.md)
- [Discussions](https://help.meltingspot.io/spot-content/discussions.md): Prenez un groupe d'individus. Ajoutez-y des interactions. C'est bon, vous avez une académie vivante !
- [Créer un canal](https://help.meltingspot.io/spot-content/discussions/create-a-channel.md): Des envies de démocratie ? Permettez à vos membres de prendre la parole sur des canaux de discussion.
- [Paramètres d'un canal](https://help.meltingspot.io/spot-content/discussions/channel-settings.md): Contrôlez qui a accès à votre canal de discussion, à sa liste de membres, et comment le rejoindre.
- [Ajouter et supprimer des membres d'un canal](https://help.meltingspot.io/spot-content/discussions/add-or-delete-channel-members.md): Votre manager vous supplie de l'ajouter à votre canal de pause café ? On vous montre comment faire - la décision finale vous appartient.
- [Forum](https://help.meltingspot.io/spot-content/discussions/forum.md): Ouvrez des forums rassemblant plusieurs sujets de discussions et créez peu à peu une base de connaissances pour vous et vos membres !
- [Sujet dans un Forum](https://help.meltingspot.io/spot-content/discussions/sujet-dans-un-forum.md): Au sein d'un forum, Admins comme Membres peuvent créer autant de sujets de discussions que souhaité. Que les débats commencent !
- [Ajouter et supprimer des membres d'un forum secret](https://help.meltingspot.io/spot-content/discussions/ajouter-et-supprimer-des-membres-dun-forum-secret.md)
- [Voter, trier et chercher dans les Sujets](https://help.meltingspot.io/spot-content/discussions/voter-trier-et-chercher-dans-les-sujets.md): Marquez votre intérêt pour un sujet en votant pour celui-ci !
- [Partager, épingler et marquer un Sujet comme résolu](https://help.meltingspot.io/spot-content/discussions/partager-epingler-et-marquer-un-sujet-comme-resolu.md)
- [Voter, trier et épingler des réponses à un Sujet](https://help.meltingspot.io/spot-content/discussions/voter-trier-et-epingler-des-reponses-a-un-sujet.md): Vous approuvez ou désapprouvez une réponse apportée par un membre à un Sujet ? Changez le score de cette réponse avec votre vote.
- [Notifications dans les forums](https://help.meltingspot.io/spot-content/discussions/notifications-dans-les-forums.md)
- [Rédiger un message](https://help.meltingspot.io/spot-content/discussions/rediger-un-message.md): Pas besoin d'être Voltaire pour rédiger un message dans un canal ou un topic !
- [Mentionner un membre](https://help.meltingspot.io/spot-content/discussions/mentioning.md): Si vous souhaitez vous adresser à un membre spécifique dans un message et qu'il reçoive une notification, mentionnez-le.
- [Editer ou supprimer un message](https://help.meltingspot.io/spot-content/discussions/editer-ou-supprimer-un-message.md): Malheur, vous avez envoyé votre message avec une faute d'orthographe ! Heureusement, il est encore temps de le modifier ou le supprimer ;)
- [Répondre à un message](https://help.meltingspot.io/spot-content/discussions/repondre-a-un-message.md): Si un membre vous fait une demande en mariage dans un canal, il vaudrait mieux que vous sachiez comment y répondre.
- [Réagir à un message](https://help.meltingspot.io/spot-content/discussions/reagir-a-un-message.md): A la lecture d'un message fort, une larme coule sur votre visage. Faites-le savoir !
- [Collections](https://help.meltingspot.io/spot-content/collections.md): Vos membres savent lire ? Parfait, vous allez pouvoir leur partager du contenu écrit. Et tout ça se passe depuis les collections :)
- [Gérer une collection](https://help.meltingspot.io/spot-content/collections/manage-collection.md): Une collection permet de regrouper au même endroit des pages que vous rédigez et des liens vers du contenu externe.
- [Gestion des membres/groupes d'une collection privée](https://help.meltingspot.io/spot-content/collections/manage-access-to-private-collection.md): Envie de restreindre l'accès d'une collection à certains membres ? Rendez privée une collection.
- [Créer et supprimer une page](https://help.meltingspot.io/spot-content/collections/create-or-delete-page.md): Que serait une collection sans contenu ? Une piscine sans eau !
- [Ajouter & supprimer un lien](https://help.meltingspot.io/spot-content/collections/add-or-delete-link.md): Pas le temps de créer vous-même un document ? Envie de partager à vos membres du contenu externe ? Ajoutez des liens dans vos collections !
- [Le mode brouillon](https://help.meltingspot.io/spot-content/collections/draft-mode.md): Un document en mode brouillon n'est pas visible par les membres du Spot, ce qui vous permet de l'éditer en toute discrétion... Pratique pour planifier du contenu à poster plus tard ;)
- [Tags et réactions sur les documents](https://help.meltingspot.io/spot-content/collections/tags-on-documents.md): Ajouter, supprimer et filtrer les tags sur les documents
- [Annuaire des membres](https://help.meltingspot.io/spot-content/member-directory.md): Retrouvez tous les membres du Spot au même endroit !
- [Profil public d'un membre](https://help.meltingspot.io/spot-content/member-directory/member-public-profile.md): On vous montre comment stalker les membres de votre choix. Plus puissant qu'Instagram !
- [Activités d'un membre](https://help.meltingspot.io/spot-content/member-directory/activites-dun-membre.md): Depuis le profil d'un membre, visualisez son historique d'activités.
- [Tags sur les membres](https://help.meltingspot.io/spot-content/member-directory/tags-on-members.md): On a toujours rêvé d'être tagué Expert. Pas vous ?
- [Messages directs](https://help.meltingspot.io/spot-content/direct-message.md): La fonctionnalité préférée des cachotiers!
- [Rechercher dans le Spot](https://help.meltingspot.io/spot-content/rechercher-dans-le-spot.md): Pas besoin de naviguer d'une page à l'autre, il suffit de lancer une recherche !
- [Accéder aux paramètres](https://help.meltingspot.io/manage-spot/access-settings.md): Paramétrer, c'est gagné !
- [Dashboard](https://help.meltingspot.io/manage-spot/dashboard.md)
- [Aperçu](https://help.meltingspot.io/manage-spot/dashboard/apercu.md): Les métriques de santé de votre Spot, en un coup d'œil.
- [Activités](https://help.meltingspot.io/manage-spot/dashboard/activites.md): "Allô la tour de contrôle, vous pouvez-me dire ce qui s'est passé le 12 juillet ?" - "Oui bien sûr, laissez moi regarder le Dashboard d'activités".
- [Lives](https://help.meltingspot.io/manage-spot/dashboard/lives.md): Toutes les métriques de vos Lives en un coup d'œil.
- [Audience](https://help.meltingspot.io/manage-spot/audience.md)
- [Membres](https://help.meltingspot.io/manage-spot/audience/membres.md)
- [Rôle des membres](https://help.meltingspot.io/manage-spot/audience/membres/role-des-membres.md)
- [Statut des membres](https://help.meltingspot.io/manage-spot/audience/membres/members-status.md): Décliné, Rejeté, Désactivé... Quelle différence ?
- [Inviter de nouveaux membres](https://help.meltingspot.io/manage-spot/audience/membres/invite-new-members.md): Car ensemble, vous irez plus loin.
- [Importer des membres](https://help.meltingspot.io/manage-spot/audience/membres/importer-des-membres.md): Uploadez des listes de contact dans votre audience et assignez-les à des groupes pour une segmentation éclair ⚡️
- [Suivre les sources d'inscription (UTM)](https://help.meltingspot.io/manage-spot/audience/membres/track-registration-sources.md)
- [Bulk Message](https://help.meltingspot.io/manage-spot/audience/membres/bulk-message.md)
- [Date de dernière activité](https://help.meltingspot.io/manage-spot/audience/membres/date-de-derniere-activite.md)
- [Propriétés personnalisées](https://help.meltingspot.io/manage-spot/audience/membres/proprietes-personnalisees.md)
- [Groupes](https://help.meltingspot.io/manage-spot/audience/groupes.md): Les groupes vous permettent de segmenter votre audience sans que celle-ci ne le sache : à la différence des tags, ils ne sont pas visibles des membres du Spot !
- [Groupes statiques](https://help.meltingspot.io/manage-spot/audience/groupes/groupes-statiques.md)
- [Groupes automatisés](https://help.meltingspot.io/manage-spot/audience/groupes/groupes-automatises.md)
- [Droits utilisateurs](https://help.meltingspot.io/manage-spot/audience/droits-utilisateurs.md)
- [Gestion des rôles](https://help.meltingspot.io/manage-spot/audience/droits-utilisateurs/gestion-des-roles.md)
- [Assigner des rôles à des membres](https://help.meltingspot.io/manage-spot/audience/droits-utilisateurs/assigner-des-roles-a-des-membres.md)
- [Permissions](https://help.meltingspot.io/manage-spot/audience/droits-utilisateurs/permissions.md)
- [Tags](https://help.meltingspot.io/manage-spot/tags.md): Taguez vos contenus pour les ranger par catégories
- [Modération](https://help.meltingspot.io/manage-spot/moderation.md)
- [Paramètres généraux](https://help.meltingspot.io/manage-spot/customize-your-spot.md): Votre audience réclame des volets électriques et du nouveau papier peint ! Il est l'heure de customiser votre académie. 💅
- [Personnalisation](https://help.meltingspot.io/manage-spot/personnalisation.md)
- [Thème](https://help.meltingspot.io/manage-spot/personnalisation/theme.md)
- [Fonctionnalités](https://help.meltingspot.io/manage-spot/personnalisation/features.md): Simplifiez l'expérience de vos membres en ne leur proposant que les sections pertinentes pour votre usage.
- [Scripts](https://help.meltingspot.io/manage-spot/personnalisation/scripts.md)
- [Notifications par email](https://help.meltingspot.io/manage-spot/notifications-par-email.md)
- [Template](https://help.meltingspot.io/manage-spot/notifications-par-email/template.md)
- [SMTP](https://help.meltingspot.io/manage-spot/notifications-par-email/smtp.md)
- [Formulaire d'inscription](https://help.meltingspot.io/manage-spot/registration-form.md): Chaque membre rejoignant votre spot remplit un formulaire d'inscription. Bonne nouvelle, vous pouvez choisir les questions !
- [Intégrations](https://help.meltingspot.io/manage-spot/integrations.md)
- [Webhooks](https://help.meltingspot.io/manage-spot/integrations/webhooks.md): Créez des passerelles entre des événements MeltingSpot et vos outils externes.
- [API](https://help.meltingspot.io/manage-spot/integrations/api.md)
- [REST API](https://help.meltingspot.io/manage-spot/integrations/api/rest-api.md): Pour ceux qui débutent dans l'utilisation d'API... voici quelques infos sur l'architecture choisie :)
- [Configuration](https://help.meltingspot.io/manage-spot/integrations/api/configuration.md): Vous serez bientôt en mesure de faire vos premières requêtes 🥳
- [HubSpot](https://help.meltingspot.io/manage-spot/integrations/hubspot.md)
- [Single Sign-On](https://help.meltingspot.io/manage-spot/sso.md): Quelques lignes de code pour une expérience utilisateur en or !
- [Embed](https://help.meltingspot.io/manage-spot/embed.md): Ancrez votre académie au cœur de vos services en hébergeant votre Spot directement sur votre site internet ou application.
- [Widget](https://help.meltingspot.io/manage-spot/widget.md): Intégrez le contenu de votre Spot là où vous le souhaitez dans votre produit ou site internet; afin d'atteindre vos utilisateurs au bon endroit et au bon moment.
- [Liste de contenus](https://help.meltingspot.io/manage-spot/widget/liste-de-contenus.md)
- [Parcours d'apprentissage](https://help.meltingspot.io/manage-spot/widget/parcours-dapprentissage.md)
- [Live](https://help.meltingspot.io/manage-spot/widget/live.md)
- [Cours](https://help.meltingspot.io/manage-spot/widget/cours.md)
- [Forum](https://help.meltingspot.io/manage-spot/widget/forum.md)
- [Document](https://help.meltingspot.io/manage-spot/widget/document.md)
- [Collections](https://help.meltingspot.io/manage-spot/widget/collections.md)
- [Implémentation](https://help.meltingspot.io/manage-spot/widget/implementation.md)
- [Gestion des notifications](https://help.meltingspot.io/user-settings/manage-notifications.md): Votre spot est si actif que vous recevez trop de notifications ? Vous pouvez changer leur fréquence ou les désactiver.
- [Email Digest](https://help.meltingspot.io/user-settings/manage-notifications/email-digest.md)
- [Gérer mes profils](https://help.meltingspot.io/user-settings/manage-profiles.md): Donnez une touche personnelle à vos profils et créez-en un pour chaque Spot !
- [Etre membre de plusieurs Spots](https://help.meltingspot.io/user-settings/etre-membre-de-plusieurs-spots.md): L'Homme est un animal social... rien d'étonnant à ce que vous fassiez partie de plusieurs Spots !
- [Centre de Notifications](https://help.meltingspot.io/user-settings/centre-de-notifications.md)
- [Accéder à MeltingSpot](https://help.meltingspot.io/how-to/acceder-a-meltingspot.md)
- [Ajoutez MeltingSpot à l'écran d'accueil de votre téléphone/ordinateur](https://help.meltingspot.io/how-to/ajoutez-meltingspot-a-lecran-daccueil-de-votre-telephone-ordinateur.md): Accédez rapidement à MeltingSpot en ajoutant un raccourci dans vos applications sur votre téléphone ou votre ordinateur.
- [Partager une ressource](https://help.meltingspot.io/how-to/partager-une-ressource.md)
- [Créer un contact HubSpot à chaque nouvelle inscription au Spot](https://help.meltingspot.io/how-to/create-hubspot-contact.md): Transmettez les données de votre spot à votre CRM !
- [Notifier le début d'un live sur Slack](https://help.meltingspot.io/how-to/send-slack-message.md): Transmettez les données de votre spot à votre messagerie !
- [Envoyer une invitation google agenda aux nouveaux participants à un live](https://help.meltingspot.io/how-to/send-google-calendar-invitation.md): Transmettez les données de votre spot à votre calendrier !
- [Ajouter les nouveaux membres de votre Spot dans un Google Sheet](https://help.meltingspot.io/how-to/add-new-members-in-google-sheet.md): Transmettez les données de votre spot à une table de données !
- [Utiliser le webhook Réponse au formulaire d'inscription](https://help.meltingspot.io/how-to/utiliser-le-webhook-reponse-au-formulaire-dinscription.md)
- [Utiliser un webhook dans Slack](https://help.meltingspot.io/how-to/utiliser-un-webhook-dans-slack.md): Si vous disposez d'un plan payant Slack, vous pouvez être notifié de ce qui se passe sur votre Spot via l'utilisation des webhooks dans des 'flux de travail'. On vous explique comment faire !
- [Afficher un Google Form dans une page de votre Spot](https://help.meltingspot.io/how-to/embed-google-form.md)
- [Résoudre un problème dans la live room](https://help.meltingspot.io/how-to/debug-liveroom.md)
- [Accéder à son compte de facturation](https://help.meltingspot.io/how-to/acceder-a-son-compte-de-facturation.md): Votre bilan comptable est faux ? 1. Changez de comptable. 2. Vérifiez le statut de votre abonnement MeltingSpot via votre compte Chargebee.
- [FAQ](https://help.meltingspot.io/how-to/faq.md)
- [Traitement des données et utilisation de l'IA](https://help.meltingspot.io/how-to/traitement-des-donnees-et-utilisation-de-lia.md)

## English

- [Introduction](https://help.meltingspot.io/english/get-started/introduction.md): Did you say MeltingSpot?
- [Key concepts](https://help.meltingspot.io/english/get-started/key-concepts.md)
- [Join a Spot](https://help.meltingspot.io/english/get-started/join-a-spot.md): ...so simple that this guide is actually useless!
- [Create a Spot](https://help.meltingspot.io/english/get-started/create-spot.md): On the mark, set, go!
- [Home page](https://help.meltingspot.io/english/spot-content/home-page.md): The homepage serves as the presentation page for your Spot. Make sure to update it regularly to share the latest news and updates about your Spot!
- [Learning paths](https://help.meltingspot.io/english/spot-content/learning-paths.md)
- [Learning paths list](https://help.meltingspot.io/english/spot-content/learning-paths/learning-paths-list.md)
- [Create a Learning Path](https://help.meltingspot.io/english/spot-content/learning-paths/create-a-learning-path.md)
- [Access the learning paths settings](https://help.meltingspot.io/english/spot-content/learning-paths/access-the-learning-paths-settings.md)
- [General settings of a Learning Path](https://help.meltingspot.io/english/spot-content/learning-paths/access-the-learning-paths-settings/general-settings-of-a-learning-path.md)
- [Managing Learning Path contents](https://help.meltingspot.io/english/spot-content/learning-paths/access-the-learning-paths-settings/managing-learning-path-contents.md)
- [Invitations & participants](https://help.meltingspot.io/english/spot-content/learning-paths/access-the-learning-paths-settings/invitations-and-participants.md)
- [Manage guest groups](https://help.meltingspot.io/english/spot-content/learning-paths/access-the-learning-paths-settings/manage-guest-groups.md)
- [Notifications](https://help.meltingspot.io/english/spot-content/learning-paths/access-the-learning-paths-settings/notifications.md)
- [Following a Learning path](https://help.meltingspot.io/english/spot-content/learning-paths/following-a-learning-path.md)
- [Lives](https://help.meltingspot.io/english/spot-content/lives.md)
- [Create a live](https://help.meltingspot.io/english/spot-content/lives/create-a-live.md): Live shot in the MeltingSpot studio, on Youtube, Vimeo, or physical event, the choice is yours!
- [Create a replay](https://help.meltingspot.io/english/spot-content/lives/create-a-live-1.md)
- [Accessing the live's settings](https://help.meltingspot.io/english/spot-content/lives/access-to-live-settings.md): Once you have created your live event, you can adjust its parameters to suit your desired event type.
- [General settings](https://help.meltingspot.io/english/spot-content/lives/live-settings.md): Edit the general information about the live.
- [Privacy](https://help.meltingspot.io/english/spot-content/lives/live-privacy.md): Specify the members of your Spot who are eligible to register or receive invitations to the live event.
- [Video Settings](https://help.meltingspot.io/english/spot-content/lives/video-settings.md): Choose where your event will be hosted: digital or physical, the choice is yours!
- [Live room settings](https://help.meltingspot.io/english/spot-content/lives/room-settings.md): Want to encourage exchange between participants? Allow them to see the list of participants, and to discuss during the event.
- [Invitations & participants](https://help.meltingspot.io/english/spot-content/lives/invitations-and-participants.md): Even if you are not organising a wedding, it would be a shame to forget to send invitation cards!
- [Manage guest groups](https://help.meltingspot.io/english/spot-content/lives/invite-groups.md): What do you mean Uncle Bob refused to come? Check the status of the 'Family' group invitations from the settings.
- [Speakers](https://help.meltingspot.io/english/spot-content/lives/speakers.md): Who's got the floor? You decide who will speak during the live show.
- [Notifications](https://help.meltingspot.io/english/spot-content/lives/notifications.md)
- [Tags on lives](https://help.meltingspot.io/english/spot-content/lives/tags-on-live.md): Tagging a live show is like fluffing the pillows and arranging the decor in your studio, creating a cosy and welcoming atmosphere.
- [Register to a live](https://help.meltingspot.io/english/spot-content/lives/register-to-a-live.md)
- [Before starting a live](https://help.meltingspot.io/english/spot-content/lives/before-starting-a-live.md)
- [Start a live](https://help.meltingspot.io/english/spot-content/lives/start-a-live.md): Quiet on set, It's rolling!
- [Ending a live](https://help.meltingspot.io/english/spot-content/lives/ending-a-live.md)
- [Live performance metrics](https://help.meltingspot.io/english/spot-content/lives/metrics.md): Your General and activities dashboards will allow you to analyse the activity generated by your lives and replays.
- [Courses](https://help.meltingspot.io/english/spot-content/courses.md): Feeling nostalgic about high school? You'll love this feature!
- [Module](https://help.meltingspot.io/english/spot-content/courses/module.md)
- [Create a course](https://help.meltingspot.io/english/spot-content/courses/create-a-course.md): Time to create your first training path 🙈
- [Configuring steps](https://help.meltingspot.io/english/spot-content/courses/configuring-steps.md)
- [Quiz](https://help.meltingspot.io/english/spot-content/courses/quiz.md)
- [Access course parameters](https://help.meltingspot.io/english/spot-content/courses/access-course-parameters.md)
- [General settings](https://help.meltingspot.io/english/spot-content/courses/general-settings.md)
- [Invitations & participants](https://help.meltingspot.io/english/spot-content/courses/invitations-and-participants.md)
- [Manage guest groups](https://help.meltingspot.io/english/spot-content/courses/manage-guest-groups.md)
- [Notifications](https://help.meltingspot.io/english/spot-content/courses/notifications.md)
- [Draft mode](https://help.meltingspot.io/english/spot-content/courses/draft-mode.md)
- [Take a course](https://help.meltingspot.io/english/spot-content/courses/take-a-course.md)
- [Discussions](https://help.meltingspot.io/english/spot-content/discussions.md): Take a group of individuals, and foster interaction among them to create a vibrant adademy.
- [Creating a channel](https://help.meltingspot.io/english/spot-content/discussions/create-a-channel.md): Give your members a voice in the discussion channels!
- [Channel settings](https://help.meltingspot.io/english/spot-content/discussions/channel-settings.md): Take charge of your chat channel! Manage access, member list, and how to join it.
- [Adding and removing members of a channel](https://help.meltingspot.io/english/spot-content/discussions/add-or-delete-channel-members.md): Your manager is begging to be added to your coffee break channel? We'll guide you on how to do it but don't worry the final decision is yours.
- [Forum](https://help.meltingspot.io/english/spot-content/discussions/forum.md): Create forums and discussion topics to gradually build up a knowledge base for yourself and your members.
- [Topics in Forums](https://help.meltingspot.io/english/spot-content/discussions/topics-in-forums.md): In a forum, Admins and Members alike can create as many discussion topics as they wish. Let the debates begin!
- [Adding and removing members of a secret forum](https://help.meltingspot.io/english/spot-content/discussions/adding-and-removing-members-of-a-secret-forum.md)
- [Voting, sorting and searching in Topics](https://help.meltingspot.io/english/spot-content/discussions/voting-sorting-and-searching-in-topics.md): Show your interest in a topic by voting for it.
- [Sharing, pinning and marking topic as closed](https://help.meltingspot.io/english/spot-content/discussions/sharing-pinning-and-marking-topic-as-closed.md)
- [Voting, sorting and pinning replies to a Topic](https://help.meltingspot.io/english/spot-content/discussions/voting-sorting-and-pinning-replies-to-a-topic.md): If you approve or disapprove any member's response to a Topic, you can upvote or downvote it!
- [Forum notifications](https://help.meltingspot.io/english/spot-content/discussions/forum-notifications.md)
- [Writing a message](https://help.meltingspot.io/english/spot-content/discussions/writing-a-message.md): You don't have to be Shakespeare to write a message in a channel!
- [Mentioning a member](https://help.meltingspot.io/english/spot-content/discussions/mentioning.md): If you want to notify a member of a new message, it couldn't be easier: just mention them!
- [Editing or deleting a message](https://help.meltingspot.io/english/spot-content/discussions/editing-or-deleting-a-message.md): Oops! Looks like there's a spelling mistake in your message. Luckily, you can still edit or delete it before it's too late ;)
- [Replying to a message](https://help.meltingspot.io/english/spot-content/discussions/replying-to-a-message.md): If a member proposes to you in a channel, you'd better know how to respond.
- [Reacting to a message](https://help.meltingspot.io/english/spot-content/discussions/reacting-to-a-message.md): Feeling moved by a beautiful message? Don't keep it to yourself—share your emotions with everyone!
- [Collections](https://help.meltingspot.io/english/spot-content/collections.md): Can your members read? Great, now you can share engaging written content with them, all conveniently organized in the collections :)
- [Manage a collection](https://help.meltingspot.io/english/spot-content/collections/manage-collection.md): A collection allows you to group together in one place pages that you write and links to external content.
- [Managing members/groups of a private collection](https://help.meltingspot.io/english/spot-content/collections/share-access-to-private-collection.md): Would you like to restrict access to a collection for certain members? Make private collections.
- [Create and delete a page](https://help.meltingspot.io/english/spot-content/collections/create-or-delete-page.md): What would a collection be without content? A swimming pool without water!
- [Add & remove a link](https://help.meltingspot.io/english/spot-content/collections/add-or-delete-link.md): No time to create a document yourself? Want to share external content with your members? Add links to your collections!
- [Draft mode](https://help.meltingspot.io/english/spot-content/collections/draft-mode.md): A document in draft mode is not visible to Spot members, so you can edit it discreetly... Useful for planning content to be posted later ;)
- [Tags on documents](https://help.meltingspot.io/english/spot-content/collections/tags-on-documents.md): Add, remove and filter tags on documents
- [Members directory](https://help.meltingspot.io/english/spot-content/member-directory.md): Find all your Spot members in one place!
- [Public profile of a member](https://help.meltingspot.io/english/spot-content/member-directory/member-public-profile.md): We show you how to stalk the members of your choice. More powerful than Instagram!
- [Members' activities](https://help.meltingspot.io/english/spot-content/member-directory/members-activities.md): From a member's profile, access all its activities record !
- [Tags on members](https://help.meltingspot.io/english/spot-content/member-directory/tags-on-members.md): Haven't we all dreamt of having the coveted verified tag?
- [Direct messages](https://help.meltingspot.io/english/spot-content/direct-message.md): The go-to feature for introverts to connect and engage!
- [Search in Spot](https://help.meltingspot.io/english/spot-content/search-in-spot.md): Don't navigate page to page; just search!
- [Accessing the settings](https://help.meltingspot.io/english/manage-spot/access-settings.md): Buckle up, everything is in place!
- [Dashboard](https://help.meltingspot.io/english/manage-spot/dashboard.md)
- [Overview](https://help.meltingspot.io/english/manage-spot/dashboard/overview.md): All your Spot metrics at a glance.
- [Activities](https://help.meltingspot.io/english/manage-spot/dashboard/activities.md): We make it easy to stalk your members
- [Lives](https://help.meltingspot.io/english/manage-spot/dashboard/lives.md): Easily access and view all your live metrics in a single glance.
- [Audience](https://help.meltingspot.io/english/manage-spot/audience.md)
- [Members](https://help.meltingspot.io/english/manage-spot/audience/members.md)
- [Member's role](https://help.meltingspot.io/english/manage-spot/audience/members/members-role.md)
- [Member's status](https://help.meltingspot.io/english/manage-spot/audience/members/members-status.md): Declined, Rejected, Deactivated... What is the difference?
- [Invite new members](https://help.meltingspot.io/english/manage-spot/audience/members/invite-new-members.md): Because together we will go further.
- [Import members](https://help.meltingspot.io/english/manage-spot/audience/members/import-members.md): Upload contact lists to your audience and assign them to groups for lightning-fast segmentation ⚡️
- [Track Registration Sources](https://help.meltingspot.io/english/manage-spot/audience/members/track-registration-sources.md)
- [Bulk Message](https://help.meltingspot.io/english/manage-spot/audience/members/bulk-message.md)
- [Last activity date](https://help.meltingspot.io/english/manage-spot/audience/members/last-activity-date.md)
- [Custom properties](https://help.meltingspot.io/english/manage-spot/audience/members/custom-properties.md)
- [Groups](https://help.meltingspot.io/english/manage-spot/audience/groups.md): Groups allow you to segment your audience without their knowledge: unlike tags, they are not visible to Spot members!
- [Static Group](https://help.meltingspot.io/english/manage-spot/audience/groups/static-group.md)
- [Smart Group](https://help.meltingspot.io/english/manage-spot/audience/groups/smart-group.md)
- [User rights](https://help.meltingspot.io/english/manage-spot/audience/user-rights.md)
- [Manage roles](https://help.meltingspot.io/english/manage-spot/audience/user-rights/manage-roles.md)
- [Assign roles to members](https://help.meltingspot.io/english/manage-spot/audience/user-rights/assign-roles-to-members.md)
- [Permissions](https://help.meltingspot.io/english/manage-spot/audience/user-rights/permissions.md)
- [Tags](https://help.meltingspot.io/english/manage-spot/tags.md): Tag your content to organize it by category
- [Moderation](https://help.meltingspot.io/english/manage-spot/moderation.md)
- [General settings](https://help.meltingspot.io/english/manage-spot/customize-your-spot.md): Your audience is buzzing with excitement for fresh paint and stylish decor! It's time to personalize your space.
- [Customization](https://help.meltingspot.io/english/manage-spot/customization.md)
- [Theme](https://help.meltingspot.io/english/manage-spot/customization/theme.md)
- [Modular Spot](https://help.meltingspot.io/english/manage-spot/customization/features.md): Simplify your members' experience by offering them only the sections that are relevant to your use.
- [Scripts](https://help.meltingspot.io/english/manage-spot/customization/scripts.md)
- [Email notifications](https://help.meltingspot.io/english/manage-spot/email-notifications.md)
- [Templates](https://help.meltingspot.io/english/manage-spot/email-notifications/templates.md)
- [SMTP](https://help.meltingspot.io/english/manage-spot/email-notifications/smtp.md)
- [Registration form](https://help.meltingspot.io/english/manage-spot/registration-form.md): Take control of the registration process by choosing the questions you want members to answer when they join your spot.
- [Integrations](https://help.meltingspot.io/english/manage-spot/integrations.md)
- [Webhooks](https://help.meltingspot.io/english/manage-spot/integrations/webhooks.md): Create bridges between MeltingSpot events and your external tools.
- [API Access](https://help.meltingspot.io/english/manage-spot/integrations/api-access.md)
- [REST API](https://help.meltingspot.io/english/manage-spot/integrations/api-access/rest-api.md)
- [Configuration](https://help.meltingspot.io/english/manage-spot/integrations/api-access/configuration.md)
- [HubSpot integration](https://help.meltingspot.io/english/manage-spot/integrations/crm-integration.md): Display your Spot data activities directly in your CRM to unlock new business opportunities.
- [Single Sign-On](https://help.meltingspot.io/english/manage-spot/sso.md): All it takes is a few lines of code added to your website!
- [Embed](https://help.meltingspot.io/english/manage-spot/embed.md): Root your Spot at the core of your services by hosting your Spot directly on your website or application.
- [Widget](https://help.meltingspot.io/english/manage-spot/widget.md): Embed your Spot's content where you want it in your product or website to reach your users in the right place, at the right time.
- [List of contents](https://help.meltingspot.io/english/manage-spot/widget/list-of-contents.md)
- [Learning path](https://help.meltingspot.io/english/manage-spot/widget/learning-path.md)
- [Live](https://help.meltingspot.io/english/manage-spot/widget/live.md)
- [Course](https://help.meltingspot.io/english/manage-spot/widget/course.md)
- [Forum](https://help.meltingspot.io/english/manage-spot/widget/forum.md)
- [Document](https://help.meltingspot.io/english/manage-spot/widget/document.md)
- [Collection](https://help.meltingspot.io/english/manage-spot/widget/collection.md)
- [Implementation](https://help.meltingspot.io/english/manage-spot/widget/implementation.md)
- [Notification management](https://help.meltingspot.io/english/user-settings/manage-notifications.md): Is your spot so active that you're getting too many notifications? You can change their frequency or deactivate them.
- [Email Digest](https://help.meltingspot.io/english/user-settings/manage-notifications/email-digest.md)
- [Manage my profiles](https://help.meltingspot.io/english/user-settings/manage-my-profiles.md): Give your profiles a personal touch and create one for every Spot!
- [Belonging to several Spots](https://help.meltingspot.io/english/user-settings/belonging-to-several-spots.md): The more, the merrier 😉
- [Notification Center](https://help.meltingspot.io/english/user-settings/notification-center.md)
- [Access MeltingSpot](https://help.meltingspot.io/english/how-to/access-meltingspot.md)
- [Add MeltingSpot to your phone/computer home screen](https://help.meltingspot.io/english/how-to/add-meltingspot-to-your-phone-computer-home-screen.md): Get quick access to MeltingSpot by adding a shortcut within your applications on your phone or your computer.
- [Share a ressource](https://help.meltingspot.io/english/how-to/share-a-ressource.md)
- [Create a HubSpot contact for each new Spot registration](https://help.meltingspot.io/english/how-to/create-hubspot-contact.md): Transmit your spot's data to your CRM!
- [Notify the start of a live on Slack](https://help.meltingspot.io/english/how-to/send-slack-message.md): Transmit your spot data to your email!
- [Send a google calendar invitation to new live participants](https://help.meltingspot.io/english/how-to/send-google-calendar-invitation.md): Transmit your spot data to your calendar!
- [Add new members of your Spot to a Google Sheet](https://help.meltingspot.io/english/how-to/add-new-members-of-your-spot-to-a-google-sheet.md): Pass your spot's data to a data table!
- [How to use the webhook Registration form answered](https://help.meltingspot.io/english/how-to/how-to-use-the-webhook-registration-form-answered.md)
- [Embed a Google Form in a page of your Spot](https://help.meltingspot.io/english/how-to/display-google-form.md)
- [Troubleshooting lives](https://help.meltingspot.io/english/how-to/troubleshooting-lives.md)
- [Accessing your billing space](https://help.meltingspot.io/english/how-to/accessing-your-billing-space.md): Bzzz bzzz bzzzz... On your way to your Chargebee account!
- [FAQ](https://help.meltingspot.io/english/how-to/faq.md)
- [Data Processing and Use of AI in MeltingSpot](https://help.meltingspot.io/english/how-to/data-processing-and-use-of-ai-in-meltingspot.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://help.meltingspot.io/get-started/introduction.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.