> For the complete documentation index, see [llms.txt](https://help.meltingspot.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.meltingspot.io/english/manage-spot/audience/members/bulk-message.md).

# Bulk Message

You can send the same direct message to multiple members at once! Just head over to your Spot settings and find the Audience page to get started.

## Create a Bulk Message 

To create a bulk message: 

* Click on `Action`. 
* Select `Send Message`. 
* A drawer will open. 

## Write the message 

In the first part of the drawer, write the message you want to send to your members. You have all the layout features of a classic message at your disposal (italics, bold, underlined, etc.). You can also insert variables in your message. To do this, click on the icon `{...}`, a menu opens with the following variables: 

* `First name`. 
* `Last name`. 
* `Email`. 

## Selecting recipients 

In the second section of the side panel, simply choose the members you want to include in your direct message. You can use the search bar to find and select specific groups or individual members. To add them to your recipients:

* Click on the button to the left of the search bar. 
* Choose whether you want to search for members or groups in your Spot. 
* Search for the names of the members you want to send this message to or the name of the group that includes them. 

You can remove members or groups from the recipients by clicking on the cross that appears at the end of the line when you move your mouse over a member or group. 

{% hint style="warning" %}
You cannot add more than 250 members to your recipient list. 
{% endhint %}

{% hint style="info" %}
Only members with an accepted status can receive a direct message. So : 

* If you search through the members, you will only see accepted members. 
* If you add a group as a recipient, only accepted members of the group will receive this message. 
  {% endhint %}

Once you have filled in these two elements, click on `Send message`.

{% embed url="<https://vimeo.com/832634609/19a97334e9?share=copy>" %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.meltingspot.io/english/manage-spot/audience/members/bulk-message.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.