> For the complete documentation index, see [llms.txt](https://help.meltingspot.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.meltingspot.io/english/coach-ai/user-experience/the-ai-coach-window.md).

# The AI Coach window

The AI Coach window is displayed directly on your product's pages, without integrating into your software's UI. This behavior is identical for all Spots.

{% hint style="info" %}
The AI Coach is not available on mobile or tablet.
{% endhint %}

### **When does the window appear?**

It is displayed if at least one hotspot is active on the page, or if two-way conversation is enabled for this playbook (👉 more information [here](/english/coach-ai/configuration/configuring-your-ai-coach.md)).

{% hint style="info" %}
If two-way conversation is enabled, the window remains visible on all the playbook's pages, whether there is a hotspot or not. The user can click on the AI Coach at any time to start a conversation. 👉 more information [here](/english/coach-ai/user-experience/conversations-with-the-ai-coach.md).
{% endhint %}

Without two-way conversation, the display depends on the hotspot or proactive messages:

* **Linked to a hotspot**: opens after a few seconds of hovering, or in close proximity.
* **Linked to the page's URL**: opens automatically after a few seconds on the page, with a bottom-to-top animation.
* **Proactive**: opens independently of any hotspot, based on the user's behavior. 👉 more information [here](/english/coach-ai/user-experience/proactive-messages.md)

In all cases, the window only opens if the user has access to the resource (or to at least one, for a list of content).

{% hint style="info" %}
If several intents are linked to the same hotspot, only the first accessible one is displayed.
{% endhint %}

### **What the user sees**

* **Course, document, live session, learning path**: a preview card (beacon) is displayed first. The full content only opens when clicked.
* **List of content**: the content is displayed directly.

A dedicated button lets you close the window, both on the card and on the opened content.

{% hint style="info" %}
If the user hovers over a new hotspot while a window is open, the first one closes and the second one opens. Clicking next to an open window does not close it.
{% endhint %}

### **Moving and resizing**

The user can move the window horizontally, always within the browser's boundaries. If the browser is resized, the position adjusts proportionally.

For opened content, the window is positioned by default centered above the hotspot, and shifts if the available space doesn't allow it. It stays attached to the hotspot when moving or resizing.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.meltingspot.io/english/coach-ai/user-experience/the-ai-coach-window.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.