> For the complete documentation index, see [llms.txt](https://help.meltingspot.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.meltingspot.io/english/coach-ai/set-up/meltingspot-extension.md).

# MeltingSpot Extension

The MeltingSpot extension lets you visually place your hotspots and intents on your product's pages. It turns any web page into an editorial surface.

{% hint style="info" %}
You can find this extension on Chrome, Firefox, and Edge.
{% endhint %}

### **Installing the extension**

Download the extension from your Web Store, then pin it to your toolbar.

If you click a button that redirects to the extension without having installed it, a download page will automatically appear.

### **Logging in**

Log in with your MeltingSpot account. Forgot your password? A dedicated link lets you reset it. Don't have an account yet? A link lets you create one.

### **The extension popup**

Click the MeltingSpot icon in your browser's toolbar.

**Not logged in**: a message prompts you to log in.

**Logged in**:

* A welcome message with your first name,
* A Spot selector (dropdown) if you manage several,
* A menu (three-dot icon) with **Open {{Spot name}}** and **Log out**,
* An **Edit mode** button.

👀 The popup automatically detects, for the selected Spot, the playbook matching the current page's domain. If no playbook matches, create one from **Settings > Playbooks** (👉 more information [here](/english/coach-ai/configuration/managing-your-playbooks.md)).

🔑 The extension lets you prepare your configuration even without the AI Coach script installed on your site. But your users won't see anything until this script is integrated by your technical team (👉 more information [here](/english/coach-ai/set-up/installing-the-ai-coach.md)).

### **Activating Edit mode**

Two ways:

* **From the extension**: click **Edit mode** in the popup.
* **From your Spot**: some settings buttons redirect you directly to Edit mode.

A toolbar appears at the bottom of the browser, overlaid on the page. Navigate between your hotspots, add intents, and modify your configuration directly from this toolbar.

👀 For placing your content via point & click, go [here](/english/coach-ai/configuration/placing-intents-point-and-click.md).

### **Exiting Edit mode**

**X** button on the toolbar, or the extension popup.

{% hint style="info" %}
If a change is in progress (creating an intent, unsaved edits), a confirmation will ask if you really want to leave without saving.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.meltingspot.io/english/coach-ai/set-up/meltingspot-extension.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.